Job Description

• A national leader in employment of individuals with disabilities and veterans.
• Comprised of a growing dynamic team of social entrepreneurs.
• Operating self-sustaining businesses across 13 states and the District of Columbia, with over 1,300 employees.
• Dedicated to providing incredible customer experience to our federal and private-sector customers.
• Committed to providing an incredible employee support and development program, tailored to the social mission.

• Provide exceptional professional customer service and maintain effective working relationships with employees, colleagues, unions, other agencies, and community members.
• Work with new employees to ensure a smooth transition to Skookum culture and expectations of their position.
• Partner with and supports employees and management by communicating and assisting with training on various human resource policies, procedures, laws, standards, and other government regulations.
• Maintain working relationship with union officials and adheres to terms of labor contract by supporting Manager in the day-to-day implementation of policies concerning wages, hours, and working conditions.
• Perform a wide range of duties relative to the maintenance and processing of personnel records and reports in Workday (HRIS). Process changes on employee status as necessary (i.e. change in position, demotion, promotions, wage increases, Leave of Absence, terminations, etc.) Enter and/or retrieve data from Workday (HRIS). Prepares reports, verify accuracy of records and document adjustments; maintain confidentiality.
• Ensure that compliance is met under Federal and State regulations by monitoring, maintaining, and updating worksite posters.
• Participate in problem solving and conflict resolution. Analyze, interpret, and apply complex human resource rules, policies, program requirements in an unbiased, fair, and honest way to assist with resolving difficult situations. Work with managers on employee relation issues and concerns, union issues, classification, performance management, grievance resolution, leave of absence coordination, disability accommodation(s), Fitness-for-duty coordination, employee development, discipline, terminations, and Reductions in Force. Review requests for exceptions to Skookum policy and make recommendations regarding same.
• Investigate, prepare documentation, and recommend Skookum’s position on grievances, complaints, and appeals. Responds to employee relation issues such as employee complaints, harassment allegations, and grievances. Work with employees, employee representatives, Supervisors, Managers, and legal counsel to negotiate the resolution of grievances and complaints.
• Have an understanding of leave requests, particularly those arising under the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), and state and local leave laws.
• Support RVP and Project Manager with Union negotiations, drafting MOA’s, and building partnership with Union representatives.
• Work with Supervisors and Managers on disciplinary actions. Write and/or edit disciplinary actions, Performance Improvement Plans, and other formal documentation.
• Maintain proficiency in HR related topics and continuous education on best practices, laws, and trends. Recommend new approaches and other areas for continual improvement to the HR Director, Sr. HR Partner, and greater HR team.
• Participate in the evaluation and the development of Human Resources and Cross-functional team goals.
• Assist RVP and Managers with SCA and DBA compliance requirements.
• Support and positively affect continuity between Skookum and employee goals, and safeguard Skookum’s position at all times.
• Always demonstrate and support Skookum’s culture and commitment to excellence.
• Assess employee morale and suggest ways to improve it to Project Manager and RVP.
• Work with the employee’s designated Vocational Specialist and Supervisor regarding employee concerns or employee relations issues that may be related to their disabilities.
• Identify and recommend training topics and resources to Managers, Supervisors, and employees. Assist and/or conduct presentations/trainings such as Respectful Workplace, Diversity and Inclusion, Anti-Harassment, etc. as requested.
• Complete an exit interview for all voluntary terminations and enters into HRIS. Coordinates and administers employee surveys.
• Assist Managers and Supervisors with Reasonable Suspicion drug screening process.
• Process Unemployment claims appeals. Participates in Unemployment claim hearings.
• Work with Managers, Supervisors, and Recruiters to update job descriptions.
• Coordinates Mandatory Employee Assistance Program referrals and documentation.
• May participate in employment recruitment by representing Skookum at job fairs and other outreach activities. May occasionally assist with new employee onboarding paperwork including completing required forms, and I-9/E-Verify process.
• Assist Payroll department by explaining payroll discrepancies or policies, and by completing employment verifications.
• Participate in departmental and CFT meetings and work on team projects.
• Must be able to occasionally support second shift employees after regular business hours.
• All Other Duties as Assigned*

• Consider yourself a people person.
• Love working on collaborative teams.
• Are dedicated to internal and external customer service.
• Take pride in your work.
• Are drawn to serving others and want to challenge yourself through mission-driven work.

• Medical, Dental, Vision, Life & Short-Term Disability Insurance
• Elective 401(k) retirement plan with a 3% employer discretionary contribution after 90-days of employment
• Flexible Spending Accounts for both medical and dependent care
• 11 paid federal holidays, accrual of 12 paid days of vacation at the start of employment, paid sick leave
• Potential shared earning bonus
• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Verizon wireless discount
• Employee Assistance Program (EAP), and an engaging wellness program
• Public Service Loan Forgiveness eligibility for full-time employees

• 3-5 years of previous experience in Human Resources, Employee Relations, and Social Services, required
• Bachelor’s degree in Human Resources or Social Services, preferred
• Combination of education and experience, allowed
• A valid state driver’s license is required with the ability to obtain and maintain coverage by Skookum’s insurance.
• Must be able to obtain and maintain applicable security clearances and installation access. A background check and E-Verify will be conducted for this position.

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