Starting Salary Range is $60,398 - $69,460. The initial salary offer is commensurate with education and related work experience.

The Student Engagement and First-Year Experience Manager will lead all aspects of production, coordination, and execution of services and programs within the Student Engagement and First Year Experience departments with an overall emphasis on creating the ideal student experience at Lee College and increasing retention of first-year students. This is a full-time position that will report directly to the Executive Director, Student Engagement and Belonging.

Student Engagement and First-Year Experience Management

• Work collaboratively with Human Resources and the Student Employment Office to select, hire, onboard, supervise, and performance manage departmental staff.
• Prepare and monitor the Student Engagement and First-Year Experience Program budgets.
• Develop and execute departmental evaluation plan, ensuring data is consistently collected, and use evaluation results to improve program activities continuously.
• Preside as the primary contact, organizer and lead for the Student Engagement Incentive Program, Pathways Fair, First Generation Student Week, and other student engagement and first-year experience events and activities.
• Organize, lead and delegate duties to host all New Student Orientation sessions throughout the year.
• Maintain and update the online orientation module, ensuring the content is engaging to participants throughout the year.
• Develop family focused initiatives to emphasize the critical involvement of parents and families to Lee College students.
• Collaborate and maintain successful working partnerships with departments, staff, and faculty who are involved in the first-year experiences of students.
• Prepare and recommend marketing aspects of all Student Engagement and First Year Experience programming activities, projects, programs, and events, including flyers, brochures, student planner, other publications, social media, and internet marketing.
• Consistently pursue, stay informed of, and participate in opportunities to advance the Student Engagement and First-Year Experience Program through conferences, grant funding, and external partnerships.

• Manage programming, compliance, and reporting of THECB Work-Study Student Mentorship Program.
• Serve as financial manager of the THECB Work-Study Student Mentorship Program budget.
• Leverage resources from the grant to support students and departments utilizing the Work-Study Student Mentorship program.
• Develop policy and procedures in alignment with the guidelines of the THECB Work-Study Student Mentorship Program.
• Determine and monitor eligibility of students.

• Develop, implement, and monitor staffing and hiring for the Peer Mentoring Program.
• Create and facilitate Peer Mentor professional development to bolster their strengths and professional skillsets.
• Align the curriculum of the Learning Frameworks division within First Year Experience programming.
• Maintains ongoing data assessment within the programming of: First-Year Experience, Peer Mentoring and the THECB Work-Study Mentorship programs.
• Maintain consistent performance management, including semester evaluations and faculty feedback, to Peer Mentors.
• Forecasts and schedules staffing coverage in the Learning Hub and Learning Frameworks division in partnership with those supervisors.
• Monitor, maintain, and when necessary recommend administrative policies and procedures to cultivate and maintain a student centered, respectful, inclusive, and equitable learning and working environment for both students and employees.

• Assist with additional aspects of Title V Pathways Grant as necessary.
• Participate in professional activities and training as required.
• Perform other duties as assigned.

• Bachelor’s (or higher) Degree
• Minimum of two (2) years related work in higher education.
• Experience in supervising others and managing budgets.
• Understand equity, student development theory, college success programs, culture of belonging, and first year experiences.
• Must be proficient in composition, spelling, and proofreading.
• Must be friendly, outgoing, and energetic, along with exceptional customer service abilities.
• Must be willing to work flexible hours, including evenings and some weekends.
• Must be dependable and demonstrate initiative.
• Exceptional computer skills including expertise in Microsoft Word, Excel, Outlook, PowerPoint, and Access.
• Excellent interpersonal skills coupled with superb skills in oral and written communication, planning, and organization.
• Ability to collaborate and work effectively in departmental and interdepartmental teams.
• Solid organizational, time management, and filing skills.
• Detail oriented, with the ability to manage and prioritize multiple tasks, plus meet deadlines.
• Flexible, organized, and creative with the ability to switch gears and move from one task to another with frequent interruptions from a busy phone and constant office visitors.
• Creativity to produce publications and PowerPoint presentations.

• Master’s degree in Education, Leadership, or other related field.
• Experience working in the community college setting.
• Experience working in student engagement and/or first year success initiatives in higher education.
• Experience working with diverse populations.