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Senior Manager, Professional Education
Job Description
Full job description
The American Diabetes Association (ADA) is seeking a Senior Manager in the Professional Education & Engagement Department of the Science & Health Care Division. This grant-funded position will have a primary focus on supporting continuing education programs to our health care professional audiences. Specific support will include development and management of the continuing education programs targeting primary care professionals, community health workers, and other members of the care team in the ADA Institute of Learning.
- This is a grant funded position.
RESPONSIBILITIES
- Plan and execute online professional education programs, including the use of instructional design elements, such as design and development of course content, survey methodologies, polling mechanisms, gamification, and online learning collaboratives.
- Serve as program lead to engage internal staff, sponsors, vendors, key opinion leaders and other stakeholders to manage the education process and execute programmatic elements.
- Work closely with faculty participating in programs including invitations, processing honoraria, and other details. Manages the details and quality of own and others' work on creation of program elements.
- Monitor budget performance and recommend reallocation of resources as necessary. Provide regular budget updates.
- Ensure program is cross functional and the deliverables in the grant agreement, including registration targets, are met.
- Oversee program evaluation and execute accordingly.
- Coordinate and monitor progress on the development of marketing materials, including website elements, and work with stakeholders to implement various promotional strategies that are specific to audience segmentation.
- Manage all materials that support initiatives, including syllabus and program/educational documents.
- Communicate plans and status updates clearly and on a regular basis to effectively drive cross-functional collaboration and program development.
- Manage post-event analysis, including budget reconciliations and invoice management.
- Innovatively engage professional audience to meet needs, identify opportunities and promote ADA programs.
- Engage as support staff for Interest Groups and Advisory Groups as needed.
- Represent the ADA in stakeholder meetings with professionalism, complete preparedness, understanding of the topic area to be discussed, and openness to new ideas presented.
- Support content development for grants and proposals to develop and grow new or existing funding sources.
QUALIFICATIONS
- Bachelor’s degree required
- Minimum of 7-10 years of program management experience
- Continuing education experience strongly preferred
- Development of online education experience strongly preferred
- Strong time management skills
- Experience managing multiple, concurrent projects in a matrix organization
- Experience managing budgets
- Experience with survey tools and deploying surveys
- Demonstrated ability to achieve outcomes while responding to changing circumstances and priorities
- Demonstrated ability to problem-solve
- Strong oral and written communication, presentation, and interpersonal skills to help team productivity /cohesion
- Knowledge of diabetes
- Enjoys working in a fast-paced, dynamic environment with shifting priorities
- Adept at using Microsoft Office Suite and cloud-based applications like SmartSheet
- Experience in learning management systems, instructional design, learning engagement tools, and online platforms for professional education
- Experience with Articulate Storyline and Rise; portfolio may be requested
- Experience developing online courses
- Experience developing measurable learning objectives, formulating test questions, ensuring alignment, and utilizing educational theories, Bloom’s Taxonomy, and the ADDIE and Kirkpatrick’s models
- Proficiency in implementing Web Content Accessibility Guidelines (WCAG) through practical experience and thorough understanding
Why Work Here
The American Diabetes Association (ADA) offers a rewarding career working for one of the premier voluntary health organizations in the world supporting people with type 1, type 2 and gestational diabetes. Our employees like working at the ADA because of our mission, the inclusive environment, work-life balance, our benefits and our culture:
- Industry competitive base pay ranging from $66,522 - $67,800 for this role. Base offers are determined by several factors including but not limited to your relevant work experience, education, certifications, location, internal pay equity, etc.
- A culture of recognition including new hire welcome announcements, service anniversary awards, referral bonuses, monthly All Employee Assembly, appreciation awards
- Generous Paid Time Off, including holidays, vacation days, personal days and sick days
- Comprehensive benefits package including medical, dental, vision, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), disability & life insurance, and retirement savings
- Guided by our mission, we provide top tier diabetes supply coverage through our medical benefits program
- A company focus on offering mental health programs and work/life balance with 90% of our employees working remote
- Joining our dedicated team affords the gratification of knowing beyond a doubt that you will impact the lives and well-being of millions
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