Job Description

Siena Heights University’s Financial Services Office is seeking qualified applicants for the position of Assistant Director of Student Financial Services. This is a full-time, exempt position.

SUMMARY:

The Assistant Director of Student Financial Services is responsible for assisting in the administration of various financial aid programs including, but not limited to, student loans, work-study, grants, and scholarships. The Assistant Director of Student Financial Services requires an advanced knowledge of state, federal and institutional policies and procedures regarding the awarding, monitoring and reporting of financial aid. In addition, the Assistant Director will assist and advise students and their families in the financial aid application process and perform other duties as assigned by the Senior Director of Student Financial Services.

RESPONSIBILITIES:

• Serve as the lead financial aid contact in managing and coordinating University student financial aid programs; evaluate student needs and eligibility, select candidates and determine type and amount of financial assistance to be awarded.
• Assist the Senior Director with the daily supervision and training of the financial services staff.
• Assist in making application for federal funds for government loan programs; administer rules and regulations set forth by the federal government concerning government funds and conditions established by donors of funds; serve in an advisory capacity to University officials.
• In conjunction with the Senior Director; provides key strategic leadership in enhancing current policies, procedures and systems and implementing new policies, procedures and systems.
• Assist in the preparation of student financial assistance policies; answer inquiries from various sources to include applicants, parents and high school counselors concerning policies and procedures.
• Administers the Federal Pell Grant Program, Michigan Tuition Grant/Competitive Scholarships Program, Michigan Tuition Incentive Program, and State/Federal Vocational Rehabilitation Programs.
• With the Senior Director and the Officer prepare annual operating reports setting forth progress, adverse trends, and appropriate recommendations or conclusions. Including but not limited to the FISAP and IPEDS.
• Develop and direct all correspondence regarding financial aid matters in partnership with the Director to university community, students, and parents.
• Assist the Senior Director of Student Financial Services as a liaison to outside agencies and entities procured by the University to assist in the administration of outside forms of financial aid.
• Assists with the coordination, monitoring and reconciling of the Federal and Institutional Work Study Programs offered at Siena Heights University.
• Performs data entry, award adjustments, reconciliation and verification of various financial aid documents and applications, monitoring for accuracy and reliability, and reporting to the appropriate agencies.
• Completes electronic financial aid applications, corrections, and need recalculations using the Federal Electronic Date Exchange Program.
• Advises students and families regarding financial aid opportunities and the completion of required paperwork and applications.
• Keeps abreast of various state, federal and institutional regulations and requirements as they pertain to the administration of student financial aid.
• This position is institutionally authorized to accept financial aid documents and verify information.
• Other duties within scope of responsibilities as defined by supervisor.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

· Bachelor’s degree in business, finance, accounting, higher education administration, or other related field of study required; master’s degree preferred.

:

• Minimum of 2 years of experience in financial aid, preferred.
• Minimum of 2 years of experience in higher education or another highly regulated field required.

:

• Familiarity with financial documents.
• Excellent communication skills, both written and verbal.
• Strategic thinker with a results-oriented mindset and the ability to adapt to changing priorities and environments.
• Integrity, impeccable ethics, initiative, enthusiasm, and the ability to establish trust and credibility.
• Excellent computer skills including proficiency in MS Office Suite and financial aid software programs.
• Passion for the institution’s mission, traditions, and long-term success. Consistently demonstrate the mission, vision, and values of the University.
• Demonstrate commitment and ability to:
• Provide quality customer service
• Plan, organize, and remain accountable for actions
• Problem-solving utilizing critical thinking skills
• Function in a confidential manner
• Collaborate with other staff
• Reliable and dependable attendance

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:

• Involves working in an office environment infrequently exposed to extreme temperatures, noise, fumes, dust, etc.
• Sitting/standing at desk and on computer regularly.
• Must be able to alternately sit and stand for substantial periods.
• Must be able to bend, lift, stoop, and carry objects weighing no more than 30 lbs. on an occasional basis. Must be able to tolerate moderately changing temperatures and humidity levels.
• Must be able to perform data input through keyboarding for extended periods of time.
• Must be able to work occasional evening and weekend hours.
• Ability to travel to locations throughout the campus regularly, regionally, and beyond on occasion.
• Ability to operate standard office equipment/technology.
• Ability to speak, hear and see.

DISCLAIMER: There may be additional duties required from time to time to ensure the delivery of services from the Financial Services Office, or the University in general. The above statements are intended to describe the general nature and level of work required of this position.

EOE

This position offers a rewarding opportunity to contribute to the success of our students and the university community. We provide competitive compensation, professional development opportunities, and a supportive work environment. If you are passionate about higher education and possess the required qualifications, we invite you to apply for this position and be part of our dedicated team.

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