Job Description

Financial Aid Specialist

SALARY See Position Description

LOCATION Phenix City, AL

JOB TYPE Full-Time

JOB NUMBER 2024-36

OPENING DATE 10/10/2024

CLOSING DATE 10/24/2024 11:59 PM Central

CAMPUS LOCATION Chattahoochee Valley Community College

Position Summary

NOTE: CHATTAHOOCHEE VALLEY COMMUNITY COLLEGE OBSERVES EASTERN TIME.

Under the general direction of the Assistant Director of Student Financial Aid Operations, the employees assists in the administration of Federal and Institutional Financial Aid Programs. The Financial Aid Specialist safeguards the confidentiality of applications, records, and decisions while respecting the rights of each student and/or dependent to discuss his/her own educational benefit outcomes based on FERPA guidelines and sound ethical practices. Additionally, computer skills are essential to successful completion of assigned tasks, such as preparing correspondence and other written materials.

Salary: Appropriate placement on Salary Schedule E3 04: ($41,944-$57,251), which is based on years of directly related full-time experience.

Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed online application packet through the online application system by the deadline date in order to be considered for this position. It is the sole responsibility of the applicant to ensure his or her application packet is complete. Incomplete application packets will eliminate the possibility of an interview.

A complete application packet consists of the following:

• Online employment application
• Cover letter
• Current resume
• Copies of all college transcripts

Verification of experience (employment) will be required after the interview process and prior to an offer of employment. Letter(s) must come from current and/or former employers, verifying employment experience to meet minimum required qualifications and for appropriate placement on the salary schedule. Letter(s) must include employment dates, employment status, and job title and be on official letterhead with an authorized personnel signature.

Application materials, including transcripts, must provide documentation that the applicant meets all minimum qualifications.

Degrees must be posted on transcripts. Unofficial transcripts are acceptable for application; however, official transcripts may be requested by the College prior to extension of an employment agreement to the successful candidate. Incomplete application packets will eliminate the possibility of an interview. It is the sole responsibility of the applicant to ensure his or her application packet is complete. Once submitted, all application materials become the

property of CVCC. Only applications received during the period of the announcement will be considered. NO PHOTOS, please. Request for copies of application materials, including transcripts, will be denied by the College. Anticipated Start Date: As soon as possible, or as negotiated.

Essential Duties and Responsibilities

In addition to adhering to the policies, procedures, and guidelines as specified by the Chattahoochee Valley Community College Employee Handbook, United States Department of Veteran Affairs, Alabama State Approving Agency, Alabama Community College System Board of Trustees, the Dean of Student and Campus Services, and the Executive Director of Student Financial Services and Title IV Compliance, duties include the following: Additional duties may be assigned by the Assistant Director of Student Financial Aid Operations, Executive Director of Student Financial Services & Title IV Compliance, the Dean of Students and Campus Services, or the President:

1. Maintain regular and predictable attendance.

2. Perform routine clerical duties to support the administration of the office, including data entry, typing, filing, copying, faxing, scanning, and answering the telephone and email messages.

3. Disseminate financial aid information to students and prospective students.

4. Assist students during registration and advance registration periods.

5. Act as first point of contact for all student inquiries, including in person, phone calls, and emails.

6. Answer general financial aid questions related to applying for financial aid.

7. Assist in the maintenance and storage of financial aid student record, ensuring that all information is accurate and complete.

8. Scan and enter data for each financial aid student record, ensuring that all information is accurate and complete.

9. Work with small groups (such as student tours) to inform of financial aid availability and the application process.

10. Advise students, including Title IV, Scholarship, and Veterans' Affairs (VA) students.

11. Ensure timely and accurate reporting of financial aid programs.

12. Assist with the implementation and applying Institutional and Foundational Scholarships.

13. Manages the day to day functions of processing Veteran Education Benefits, including serving as the School Certifying Official for VA Education Benefits.

OTHER DUTIES AND RESPONSIBILITIES:

1. Adhere to all policies and procedures set forth by the College.

2. Maintain confidentiality of identified sensitive information and of departmental information.

3. Remain current in and enhance professional knowledge and skills through professional development and continuing education.

4. Interact with and serve diverse student and employee populations in a courteous and friendly manner.

5. Recruit potential students, both traditional and nontraditional, to the College, and assist in retention efforts.

6. Represent the institution in a positive manner.

7. Participate in registration, and schedule adjustment as assigned.

8. Serve on committees as assigned.

9. Participate in graduation and other College activities.

10. Participate in the College's planning process.

11. Perform other duties as assigned.

12. Performs clerical duties associated with the Financial Aid Office and Center for Excellence for Veteran Student Success (CEVSS), including acknowledging and greeting all students and visitors, answering a multi-line telephone, responding to emails, managing and directing student traffic.

13. Maintains knowledge of modern business communication, including style and format of letters, memos and reports.

14. Maintains knowledge of filing and records management to include control of documents in storage retrieval of records and transfer and storage of documents

15. Maintains knowledge of college policies and procedures.

16. Demonstrates skills in the use of Microsoft Office applications to include, Word, Excel, and PowerPoint.

17. Demonstrates ability to understand directives, policies, procedures, administrative handbooks and similar material.

18. Demonstrates ability to establish priorities and work without close supervision.

19. Demonstrates ability and willingness to maintain confidentiality.

20. Interacts with and serve diverse student and employee populations in a courteous and friendly manner.

21. Adheres to College standards of professionalism and confidentiality, including courteous and friendly interaction with other CVCC employees and represents the institution in a positive manner.

22. Maintains appropriate work hours as outlined in State and College policies and assigned by supervisor or dean.

23. As a Campus Security Authority (CSA), report to the official or office designated by the institution to collect crime report information, such as the campus police or security department, those allegations of Clery Act crimes that the CSA concludes were made in good faith.

Qualifications

Only applicants who meet the minimum qualifications will be considered.

Minimum Qualifications:

• Associate's degree, or equivalent (60 semester hours), from a regionally accredited institution
• Two (2) years of full-time directly related work experience
• Ability to demonstrate computer skills during screening
• Ability to maintain confidentiality
• Ability to work independently
• Excellent interpersonal and customer skills and work ethic
• Effective oral and written communication skills; proficiency in the English language
• Proficient use of the Microsoft Office suite, including Word, Excel, PowerPoint, and/or Outlook.

Application Procedures/Additional Information

All correspondence with applicants regarding this search process will be sent via e-mail.

Applicants must meet the minimum qualifications indicated on this vacancy announcement and must submit a complete application packet via the online process by the deadline date in order to be considered. PLEASE DO NOT UPLOAD PHOTOS.

The online application link is found on the employment page of the College's website atttp://www.cv.edu/human- resources/ and at h ttps://www.schooljobs.com/careers/cvedu.

Applicants who fail to submit all required information will be disqualified. Only applications received during the period of this announcement will be considered. The College will not incur the cost of applicants' interview expenses. Applicants desiring reasonable accommodations for the interview are encouraged to request such accommodations when contacted for an interview appointment.

Verification of employment letters will be required after an offer of employment has been made. Employment verification letters should, at a minimum, include the work experience indicated on the application.

The College reserves the right to fill the position within one year of the stated anticipated starting date or not to fill the position due to budgetary or operational considerations. Further, the College reserves the right to fill more than one position in the same job classification should another vacancy occur during the search process.

All male applicants between the ages of 18-26 must provide proof of Selective Service Registration.

In accordance with Alabama Community College System policy and guidelines, the applicant selected for employment will be required to sign a consent form and to submit payment for a criminal background check. Employment will be contingent upon receipt of a clearance notification from the criminal background check. In the event a conviction for a felony or any crime involving moral turpitude is found, the procedures established for the Board of Trustees policy concerning criminal background checks will be followed.

Chattahoochee Valley Community College (CVCC) is an active participant in the Employment Eligibility Verification Program (E-verify) which electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security. Applicants hired by CVCC will be subject to the E-Verify process pursuant to Act No. 2011-535.

CVCC is an Equal Opportunity Employer. It is the official policy of the Alabama Community College System that no person shall, on the grounds of race, color, disability, gender, religion, creed, national origin, or age, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. CVCC will make reasonable accommodations for qualified disabled applicants or employees. CVCC reserves the right to withdraw this job announcement at any time prior to the awarding.

Job Type: Full-time

Pay: $41,944.00 - $57,251.00 per year

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

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