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Assistant Director, Human Resources
Job Description
The Assistant Director of Human Resources will lead and execute all human resources activities and initiatives for the management school staff. This role includes oversight of recruitment for all staff positions, performance management, retention initiatives, terminations, employee relations, and the administration of benefits and leave of absences. The assistant director is responsible for managing the human resources administration, records, and processes within the management school. Collaborating with Case Western Reserve University's human resources department, the Assistant Director will promote effective HR practices, foster a productive and engaging work environment, and ensure compliance with internal and external policies, laws, and regulations. Additionally, the assistant director will provide guidance and advice while managing highly sensitive and confidential HR-related information.
ESSENTIAL FUNCTIONS
- Oversee the employment process for all staff at the management school, which includes aggressive and innovative recruitment, and review of candidate applications with supervisor. Act as liaison between the department and central human resources in the negotiation of salary and facilitating the on-boarding process. Develop and manage school onboarding activities and work with departments to ensure an excellent onboarding experience. Review hiring requests and make salary recommendations. Coordinate with the Immigration department on all staff and faculty J1 and H1-B visa information. Process promotion paperwork as needed. (25%)
- Manage the adjunct agreement process. Create teaching agreements in collaboration with the department chairs, program managers, and department administrators and submit to HR Records. Audit agreements each semester to ensure appropriate payments, work with HR records on any issues. Setup up new adjuncts is SIS. Research best practices and implement process improvements. (15%)
- Oversee annual performance review process for staff. Ensure job descriptions are reviewed annually as part of this process. Provide guidance and recommendations to heads of academic departments and directors throughout the performance evaluation process to promote timely and meaningful goal setting, performance assessment, productive dialogue, and development planning for staff. Monitor merit recommendations and evaluate requests beyond annual compensation guidelines. Forward exception requests to HR Compensation as needed. (15%)
- Working with school leadership, faculty and staff promote a strong value driven culture. Work with Central and leadership to develop and implement HR practices to improve the school's diversity and inclusion efforts. Lead school trainings and activities to promote faculty and staff awareness of supervisor responsibilities, job families and promotional paths, benefits, retirement planning, leave of absence guidelines and other policies. Advise department heads and directors on options for structuring and managing their area and the budget, staffing, and business implications of those choices; work with them to develop and/or revise job descriptions to meet business needs. Work closely with staff as requested to discuss and identify professional development paths and opportunities (10%)
- Serve as a confidential (as applicable) resource and advisor to employees to assist with navigating professional issues and challenges and provide direction to appropriate university resources as needed. Work with employees and supervisors as requested to help resolve conflicts, escalating as necessary. Guide supervisors through the Positive Corrective Action process, grievance process and termination activities to resolution. (10%)
- Create and maintain school policies and procedures for all HR responsibilities including recruitment and hiring, onboarding, off boarding, and payments. Gather relevant HR data at regular intervals to provide reports on school HR trends. Process all ¿irregular¿ faculty payroll transactions including overload pay, extra pay for participation in executive education programs, summer pay and other adjustments as appropriate. Consult with central human resources and/or payroll to resolve staff HCM system issues. (10%)
- Approval all job descriptions and ensure position benchmarks are maintained. Develop salary offers in consultations with the director of Finance Administration bason on the school's compensation structure and practices, ensuring consistency. (10%)
NONESSENTIAL FUNCITONS
- Respond to requests from the Office of General Counsel, the Office of Equity and others as needed to handle HR related issues. (3%)
- Represent management school at university-wide human resources meetings, and other local and national human resources events and conferences. (2%)
- Perform other duties as assigned, including coverage in all areas of Finance and Administration when needed. (>1%)
CONTACTS
Department: Continuous contact with the dean, assistant dean strategic initiatives, vice dean, faculty, staff (department administrators, executive education leaders, Fowler Center leaders, external relations, managers, and all other staff).
University: Continuous contact with central human resources recruiting, compensation, employee relations, immigration, Office of Inclusion, Diversity and Equal Employment Opportunity, and Office of General Counsel.
External: Regular contact vendors, independent contractors, and consultants.
Students: Minimal direct contact with students. Interview and hire students as needed for special projects.
SUPERVISORY RESPONSIBILITIES
No supervisory responsibility.
QUALIFICAITONS
Experience: 5 years of progressive experience in human resources.
Education/Licensing: Bachelor's degree required; Master's degree preferred.
REQUIRED SKILLS
- Ability to work independently and collaboratively.
- Exercise independent judgment.
- Excellent communication, organizational and interpersonal skills.
- Strong ability to resolve confidential and/or sensitive matters.
- Ability to adapt personal approach (empathetic, decisive, assertive, etc.) to the situation.
- Strong conflict resolution skills.
- Strong teamwork skills.
- Attention to detail.
- Creative problem solving.
- Customer-focused and results oriented attitude.
- Strong knowledge of human resources laws and policies and ability to interpret and apply HR policies and regulations while exercising sound judgment.
- Familiarity with university human resources policies, practices, systems, and reports preferred.
- Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
- Ability to meet consistent attendance.
- Ability to interact with colleagues, supervisors, and customers face to face.
WORKING CONDITIONS
General office working environment. Monday to Friday work week; some evening and weekend work may be required. Limited travel. This position may be eligible for the staff hybrid work program pending approval.
Hybrid Eligibility
This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form.
Diversity Statement
In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.
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Reasonable Accommodations
Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.
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