As a valued member of LLS, you are eligible for a comprehensive benefits package. Our offerings include medical, dental, and vision insurance; life insurance; flexible spending accounts; a 403b retirement plan along with generous paid time off. In addition, we observe federal paid holidays throughout the year, and offer a wellness program and an employee assistance program.

While employees may be permitted to work remotely, travel to the assigned office, HUB or Satellite Offices may be required as determined by the employee’s manager and the employee’s People Organization Generalist.

• Collaborate with revenue leadership and shared services to design and maintain the standardized organization of documents and the strategy for distribution and version control
• Lead the development and maintenance of a centralized repository for organizational business knowledge
• Assess organizational needs for guidelines, processes and procedures and development prioritized documentation on an on-going basis
• Review standards, guidelines and resources prior to publishing to verify that they are in compliance with LLS Legal, People Org and Finance stated policies.
• Research and document existing and needed business processes (along with any gaps or inconsistencies), synthesize needs from partners
• Implement a search engine that allows for questions to be easily triaged or escalated as necessary.
• Facilitate cross-functional alignment across organization through the alignment committee
• Develop and implement process efficiencies to reduce workload on region staff
• Continuous improvement – Regularly review audits for accuracy and relevance (ensure it is not duplicative or conflicts with other documentation). Identify materials that are unclear or need additional guidance, escalate to appropriate business partner to ensure all necessary reviews take place and all approvals are obtained prior to publishing
• Maintain a working knowledge of prioritized requested enhancements, projects, innovation ideas to identify how they may impact current resource documentation.

• Bachelor’s Degree preferred
• 7+ years of experience in a directly relatable role
• Prior LLS experience preferred
• Knowledge of LLS mission, products and services preferred
• Experience with Knowledge Management Systems preferred

• Capable of managing multiple priorities effectively
• Excellent verbal and written communications skills
• Strong attention to detail and highly organized
• Enthusiastic, self-motivated and committed to excellence
• Managing change in a matrixed organizational structure

• Weekend & evening work may be required at times
• Physical demands are minimal and typical of similar jobs in comparable organizations
• Work environment is representative and typical of similar jobs in comparable organizations
• The average salary range is $111,000 - $159,000, open to further discussion based on geography.

Disclaimer

LLS is an equal employment opportunity employer committed to diversity and inclusion in its workplace. All qualified applicants will receive consideration for employment without regard to sex, gender, gender identity and expression (including transgender status), sexual orientation, pregnancy, age, race, color, creed, national origin/ancestry, citizenship, religion, genetic predisposition or information, physical or veteran status, or any other characteristic protected by law. LLS seeks such skilled and qualified individuals to share our mission and where they will join a cohort of others who have chosen to call LLS home. LLS complies with all applicable laws which prohibit discrimination and harassment in the workplace, and is committed to maintaining a diverse and inclusive environment supportive of all of our employees and the communities we serve.