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Assistant Director of Human Resources

Crowder College

Job Description

Full job description

POSITION DESCRIPTION

JOB TITLE: Assistant Director of Human Resources

DEPARTMENT: HUMAN RESOURCES

SALARY RANGE: Grade 9; Beginning Salary $58,798

FLSA: EXEMPT

IMMEDIATE SUPERVISOR: DIRECTOR OF HUMAN RESOURCES

SCHEDULE DETAILS: FULL-TIME/12-MONTH POSITION/PUBLIC SCHOOL RETIREMENT SYSTEM OF MISSOURI

DATE OF LATEST REVIEW/REVISIONS: November 2024


What we are looking for:
The primary function of the Crowder College Human Resources Team is to care for each of our employees. We do this
by striving to provide the utmost best customer service and always looking for opportunities to enhance our current
practices. The Assistant Director of Human Resources has a passion for serving others, understands how to navigate and
mitigate difficult interactions, loves working amongst a busy human resources team, and feels joy from helping an
employee during their employment journey and in difficult situations.

The Assistant Director of Human Resources will play a crucial role in overseeing and enhancing various HR operations
within the institution comprised of almost 400 full-time employees and 70 part-time. Under the general direction of the
Director of Human Resources, this position will focus on employee classification and compensation, performance
management, employee relations, total rewards, and compliance reporting while closely collaborating with the HR
Director to enforce company policies and procedures. The Assistant Director will work in partnership with the entire HR
team to manage the daily operations of the HR Office.

The responsibilities of the Assistant Director will vary based on the needs of the institution and priorities. Key priorities
include:

  • Provides support and guidance to staff on complex, specialized, and sensitive HR issues, which may involve
administering and executing tasks in delicate situations such as reasonable accommodations, allegations of
wrongdoing, leave administration, and disciplinary actions.
  • Assists the HR Director in solving challenges in the workplace arising from policy, regulations, contracts, or
practices.
  • Collaborates with the HR Director on investigations related to employee misconduct, Title IX, and Title VII
ensuring compliance.
  • Strategically partners with the HR team to enhance the onboarding and offboarding journeys of employees.
  • Monitor and maintain compensation and classification standards according to FLSA regulations.
  • Collaborating with the HR team to issue annual employment contracts and wage agreements.
  • Analyze compensation and benefits trends and work with the Finance division and HR Director to ensure pay
equity and salary grade adjustments.
  • Assisting the HR Director in overseeing the annual contract process, including working with Vice Presidents
to review contract stipulations for all faculty and staff.
  • Independently consult and partner with the HR Director on a broad range of workplace issues including

performance management, progressive discipline, terminations, discrimination/harassment, and conflict
resolution.

  • Assist in gathering, inputting, and analyzing data related to turnover and exit interviews.
  • Partner with payroll/finance to ensure efficiencies and compliance.
  • Ensures the accuracy of all benefit enrollment in Employee Navigator and partners with Insurance Brokers

during annual open enrollment.

  • Ensuring compliance with federal, state, and local employment laws and regulations, while reviewing
policies and practices such as the employee handbook alongside the HR Director.
  • Staying updated on trends, best practices, regulatory changes, and innovations in human resources, talent
management, and employment law.
  • Assisting the Human Resources team with annual compliance reporting data compilation including WIOA
and IPEDS.
  • Oversee the total rewards annual package and compliance.
  • Process and administer all FMLA leave-of-absence requests and oversee ADA compliance in conjunction with
the HR Director.
  • Responds to retirement plan inquiries from managers and employees relating to enrollments, plan changes,
and contribution amounts.
  • Assists with the open enrollment process
  • Provides necessary reports for retirement, billing, and monthly reconciliation of benefit invoices and submits
requisitions for benefit premium payments
  • Utilizes the College’s Health Insurance TPA site to manage the process of employee benefits online
  • Manages the Educational Loan and Educational Attainment process for the College
  • Evaluate accident reports, ensuring the timely processing of medical bills, review medical reports, witness

statements, department investigation results, and other documentation. Compiles facts and data regarding
accident reports and filed cases.

  • Handles general retirement planning questions and acts as a liaison between the retirement office and the
college partnering with the Payroll Coordinator to handle all retirement billing and reconciliation
  • Acts as the backup to the Human Resources Director and receptionist for the HR department
• Follows, creates, and maintains the college’s ability to be compliant related to Benefits and Training.
• Representing Human Resources on institutional committees as assigned.
  • Performing other related duties as needed.


Required Knowledge, Skills & Abilities

  • Bachelor’s Degree in Human Resources, Business Administration, or a related field.
  • A solid understanding of and interest in current dynamics, challenges, and developments within the Human
Resources field.
  • Ability to adapt to changes in personal, social, and professional environments, demonstrating flexibility in
professional responsibilities.
  • High integrity, professionalism, and confidentiality in all dealings.
  • Strong capability to establish and maintain positive working relationships with employees and the public.
  • This role is vital to fostering a professional work environment, supporting a strong team ethic, and ensuring

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