Manager of Financial Aid of Compliance & Operations will serve as a leader and supervisor within the Operations Team in the Student Financial Aid (SFA) office. This position will play a critical role in managing and overseeing the daily operations of importing FAFSA data, managing the awarding and disbursement of financial aid, and ensuring strict adherence federal, state and institutional regulations. This position is essential to the smooth and efficient operation of our team and remain compliant with federal, state and institutional guidelines. This position will be a key player in helping the operations team and ensuring compliance across all aid programs.

Responsibilities:

• Ensure compliance with Federal, State, and Institutional aid, including
• R2T4 calculations and special circumstance escalations.
• Analyze current workflows and processes to identify areas for improvement and recommend strategic changes for the redistribution of work.
• Stay up to date with changes in federal, state and institutional financial aid regulations and assist with implementing necessary updates to ensure ongoing compliance.
• Assist in awarding aid to students, ensuring compliance and timeliness.
• Ensure aid packages are properly adjusted when necessary to comply with institutional policies and federal guidelines.
• Serve as a flexible, key team member, providing backup support during peak times and assisting other functional areas within the financial aid office.

M-F 8am-5pm; some evenings and weekends required

A Bachelor's degree or an equivalent combination of education and experience and at least 4 years of experience from which comparable knowledge and skills can be acquired is necessary

• Bachelor’s degree in a relevant field or equivalent experience
• In-depth understanding of federal and state financial aid regulations, including packaging, verification and R2T4 calculations.
• 3 to 5 years of progressive financial aid and/or 1-2 years’ experience supervising a team/projects
• Strong analytical and problem-solving skills with a focus on accuracy and compliance.
• Ability to collaborate effectively with a team, assisting with workflows and shaping a positive culture in the office.
• PeopleSoft Experience

Salary Range: $52,000 - $58,000 yearly

Grade: GGS-010

University Title: Manager II Student Support Services

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Cover letter and resume highlighting relevant education and experience.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Values Commitment

We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee and Labor Relations at 573-882-2146.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.