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Benefits/HR Administrator
Job Description
Full job description
SUMMARY
We are looking for an experienced Benefits/HR Administrator to join our team. The Benefits/HR Administrator is responsible for planning and administering the day-to-day operations of the Foundation’s human resources and employee benefit programs. This position ensures compliance with all federal, state, and local employer mandates and performs audits and administrative functions related to the Foundation’s HR and benefit plans and programs. Additional responsibilities include managing staffing action processes, payroll changes, billing/reconciliation of benefit plan charges, leave of absence/disability, responding to employee inquiries, and acting as the Foundation’s liaison with benefit brokers and consultants.
The ideal candidate is an experienced benefits and HR administrator already working in a similar role, preferably for a non-profit organization. You will provide excellent customer service. Additionally, you must be well-versed in utilizing systems and best practices in employee and benefits data management. You must have strong organizational skills, a thorough understanding of relevant employment/benefit laws and regulations, stay up-to-date with market trends, ensure confidentiality of information, and possess effective program and time management skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Benefits Administration
- Implements and administers all employee benefits and processes (e.g., group health, dental, vision, short-term and long-term disability, workers' compensation, life insurance, critical illness and accident plans, flexible spending plans, retirement, etc.).
- Coordinates daily healthcare and 401(k) benefit processes, including eligibility determinations, enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, distributions, loans, and hardships.
- Coordinates the transfer of data to external contacts for services, premiums, and plan administration.
- Administers continuation of benefits under COBRA, including generating qualifying event forms, determining monthly premiums, and updating mandated changes.
- Processes and administers all leave-of-absence requests and disability paperwork (e.g., medical, personal, disability, and FMLA). Effectively interprets FMLA and ADA implications as they relate to leaves of absence and disabilities.
- Serves as the Foundation’s liaison and maintains good working relationships with benefit providers, brokers, consultants, and auditors.
- Coordinates annual benefit renewal processes and participates in negotiations for benefits and services with providers and consultants.
- Recommends and implements new benefit programs, examining possible plan designs and cost changes.
- Communicates benefit plan policies, procedures, and legal requirements to employees and beneficiaries. Distributes benefit orientation and enrollment materials. Holds meetings to discuss benefit program details with employees and orients new employees on benefits.
- Responds to employee inquiries regarding plan provisions, benefit enrollments, status changes, and other general questions.
- Maintains the benefit plan setup and self-service in ADP and other group benefit databases; ensures accuracy of all benefit enrollments in the HRIS.
- Ensures completion of required benefit compliance, including non-discrimination testing, required notices, CMS disclosure, and assists with 5500 preparations. Ensures timeliness and accuracy of required reporting.
- Reconciles carrier bills with enrollments.
- Conducts audits of benefits packages and policies to ensure compliance.
- Provides auditors with requested 401(k) and health benefits information.
- Collaborates with payroll to ensure accurate and timely processing of contributions and deductions, including reviewing payroll reports and meeting deadlines.
- Conducts audits and recommends/implements corrective actions.
- Ensures compliance with applicable federal, state, and local regulations governing employee benefit plans, including 401(k) (e.g., ACA, COBRA, HIPAA, FMLA, Unemployment, Workers’ Compensation).
- Maintains and updates employee records, benefit files, reports, and documentation per federal, state, and local regulations and provider agreements.
- Stays informed on legal and regulatory changes, trends, and other developments affecting employee benefits.
Human Resources Administration
- Administers all staffing changes and HR processes, including but not limited to onboarding, offboarding, and recordkeeping, ensuring tasks are carried out efficiently.
- Implements new hire orientation and prepares new-employee files. Completes Forms I-9, verifies I-9 documentation, and maintains I-9 files.
- Files documents into appropriate employee and department files. Ensures confidentiality of files, records, and data, and uses discretion when controlling access to information.
- Responds to employee inquiries and resolves internal/external queries or escalates them to the appropriate contact.
- Documents and maintains administrative procedures for all benefit and HR processes.
- Ensures compliance with federal, state, and local employment laws and regulations, Foundation policies, and best practices.
- Maintains knowledge of HR trends, regulatory changes, and new technologies.
ADDITIONAL DUTIES AND RESPONSIBILITIES
- Maintains the HRIS to ensure accurate and up-to-date employee data. Reviews and processes self-service employee transactions.
- Assists with performance review and merit increase processes, employee recognition, and training programs.
- Coordinates educational programs for employees, including retirement and wellness seminars.
- Compiles and submits HR data for reporting needs (e.g., regulatory agencies/organizations).
- Performs other HR duties and clerical tasks as assigned.
EDUCATION/EXPERIENCE REQUIREMENTS
- Minimum Bachelor’s degree in HRM, Business Administration, or a related field.
- At least five (5) years of recent experience as a Benefits Administrator or similar role.
- At least two (2) years of recent human resources management experience required.
- Experience managing leave-of-absence, time-off, and workers’ compensation programs.
- CBP or CEBS designation preferred.
OTHER SPECIFIC KNOWLEDGE, SKILLS, ABILITIES
- Thorough knowledge of federal, state, and local regulations affecting employee benefits (e.g., ACA, ERISA, COBRA, FMLA, ADA, HIPAA).
- Proficiency with HRIS and benefits software (e.g., ADP WorkforceNow) and Microsoft Office Suite.
- Strong research, analytical, and organizational skills.
- Ability to maintain confidentiality, exercise sound judgment, and establish effective working relationships.
- Excellent written, verbal, and interpersonal communication skills.
- Strong time management, multitasking, and problem-solving abilities.
SUPERVISORY RESPONSIBILITIES
- None.
WORK ENVIRONMENT, TRAVEL, AND PHYSICAL DEMANDS
- Remote work with adherence to telework policies and procedures.
- Prolonged periods of sitting and working on a computer.
- Occasional travel for events, conferences, or meetings.
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