The Organization
Houston Community College (HCC) is an open-admission, public institution of higher education offering a high-quality, affordable education for academic advancement, workforce training, career development and lifelong learning to prepare individuals in our diverse communities for life and work in a global and technological society. We’re proud to say that 98 percent of our graduates step into a job in their field of study immediately upon graduation. One of the largest community colleges in the nation, HCC has served the Greater Houston area for over four decades. Accredited by the Southern Association of Colleges and Schools, and the Schools Commission on Colleges, we offer 300+ associate degree and certificate programs to 75,000+ students across 13 Centers of Excellence and online each semester. We are proud to be No.1 among all community colleges in the nation in providing associate degrees to minorities and No.1 in educating international students, with 10.4 percent of our student population from outside the USA. Our vision is to become the Employer of Choice in support of our mission for Student Success by attracting, retaining and motivating the best employees.

The Team
Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.

We are currently seeking a POL Telecommunications Operator who will advance the institution’s proud tradition of excellence in academics, student life and community service.

The Opportunity
You: You’re great at multi-tasking in a fast-paced environment, you have keen powers of observation and good judgment, and you can relay information quickly and efficiently.

Your mission: You’ll be the primary contact in the POL Dispatch Center for both the HCC community (when they need POL/security assistance) and for field officers (when they need assistance and/or information during both routine and emergency situations). The dispatch center is open seven days a week, 24 hours a day.

Your work: As you’re taking calls as described above, you’ll maintain a computerized, active daily-duty record reflecting officer and duty location assignment. In addition, you’ll maintain accurate and up-to-date POL and security report files, which may include highly sensitive and confidential information.

We’ll count on you to maintain 24-hour system-wide capability to coordinate notifications and communications needed in event of emergencies or disruptions of facility operations, and be able to operate the multi-modal mass-notification system foe relaying prompt, accurate emergency information to students and staff.

Next steps: If you always have the student experience in the forefront of your planning and execution, if you’re a collaborator, an innovator and a person who gets things done, apply today!

Location
Houston is a city with limitless possibilities:

• Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City's 55.
• 145 languages are spoken here.
• Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
• Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo.
• The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
• World-renowned medical care. The Houston metro area has long been known for its first-rate health care system, with many Houston area hospitals consistently ranking among the nation’s top institutions.
• With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene.
• Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.

If this sounds like the role for you and you’re ready to join an amazing team, please apply right away.
 

EEO Statement

Houston Community College supports and is committed to providing a learning and working environment that promotes personal integrity, civility, and mutual respect in an environment free of discrimination and harassment on the basis of race, color, religion, sex, gender identity and gender expression, national origin, age, disability, sexual orientation, or veteran status. The following person has been designated to handle inquiries regarding the non-discrimination policies:

Osvaldo Gomez, MSW, Director EEO/Compliance, Title IX Coordinator
Office of Equal Opportunity and Title IX (EO/TIX)
3100 Main, Suite 702
Houston, Texas 77002
713.718.8271 or institutional.equity@hccs.edu

HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages diversity, innovation and creativity, and inclusion.

Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.