Job Description

Definition Analyzes and defines complex SAP business systems functions, business processes, and user needs and performs complex functional configuration, testing, and maintenance tasks for assigned District’s SAP business systems modules according to operational and business needs. Typical Duties Analyzes and evaluates complex business functions and processes of the District related to assigned areas such as enterprise Accounting, Planning Budget and Formulation, Material’s Management, Project Systems, Human Resources/Payroll, Plant Maintenance, and SAP Government Risk and Compliance. Interfaces with functional unit process owners and users to identify, define, and document operational needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access. Defines and documents SAP business systems processes and transactions in support of business processes defined by functional unit process owners. Performs complex functional configuration tasks for assigned SAP business systems modules to develop prototype solutions to business requirements and to implement fixes, changes, and enhancements. Performs complex unit and integration testing for assigned modules from development to production, troubleshoots configuration and master data problems after release strategy changes and/or upgrades and other functional configuration changes have been created, and makes changes in configurations to resolve errors. Interfaces with users to interpret and clarify complex functional configuration details and process change requirements involving assigned SAP business systems modules. Acts as a liaison between departmental end-users and programming staff in the analysis, design, functional configuration, testing, and maintenance of assigned SAP business systems modules to ensure optimal system integration and performance. Guides user testers from various business areas to complete high quality testing of assigned business system modules. Tracks and documents changes in complex functional and business specifications and writes detailed procedures that can be easily understood by end-users. Identifies opportunities for improving business processes in partnership with process owners and management through SAP business systems and associated information systems. Analyzes the feasibility of and develops requirements for new systems and enhancements to existing systems and ensures that the system design fits the needs of the users. Provides technical assistance in training, mentoring, and coaching professional and technical staff on matters related to assigned area. Trains users and supports training in the usage of SAP business systems functionality. Maintains effective and cooperative working relationships with process owners, functional and technical team members, and users. May assist in updating and maintaining complex business logic for SAP payroll and time management schemas. Performs related duties as assigned. Distinguishing Characteristics An SAP Functional Business Analyst analyzes and defines complex SAP business systems functions, business processes, and user needs and performs complex functional configuration, testing, and maintenance tasks for assigned District’s SAP business systems modules according to operational and business needs. Assigned systems modules may include but are not limited to SAP Human Resources, SAP Financial, SAP Material Management, SAP Government Risk and Compliance, SAP Planning Budget and Formulation, SAP Plant Maintenance, or SAP Portal (ESS and MSS). Incumbents in this classification use SAP functional and applications knowledge to analyze and translate departmental requirements into deployed functionality in the District’s SAP business systems. Incumbents in this class are not required to perform programming duties. A Senior SAP Functional Business Analyst analyzes and defines complex SAP business systems functions, business processes, and user needs and performs the most difficult and innovative functional configuration, testing, and maintenance tasks for assigned District’s SAP business systems modules according to operational and business needs. Assigned systems modules may include but are not limited to SAP Human Resources, SAP Financial, SAP Material Management, SAP Government Risk and Compliance, SAP Planning Budget and Formulation, SAP Plant Maintenance, or SAP Portal (ESS and MSS). An incumbent in this classification applies advanced knowledge and tools in the functional configuration of the assigned SAP business systems modules. Incumbents in this class are not required to perform programming duties. An Assistant ERP Functional Business Analyst applies a basic knowledge of ERP systems functionality and applications when participating in the analysis and translation of departmental business processes and user needs into deployed functionality in the assigned ERP systems areas. ERP systems areas encompass academic scheduling, course development and management, academic advising, coursework evaluation, student financial aid, student registration, admissions, grade reporting, human resources, payroll, and finance. Assignments are selected to enhance the employee’s skills and professional development in preparation for promotion to higher-level analyst positions. Supervision General supervision is received from an SAP Team Leader or an SAP/ERP Manager. Functional supervision may be exercised over lower-level analysts. Class Qualifications Knowledge of: Principles of SAP business systems such as Human Resources, Financial, Material Management, Planning Budget and Formulation, Government Risk and Compliance, Plant Maintenance, and SAP Portal (ESS and MSS) Principles of the SAP Payroll and Time Management Schemas Principles of SAP project systems Fundamentals of systems analysis, functional configuration, and testing Methods of developing operational process specifications Characteristics and capabilities of state-of-the art technology in business systems information processing Principles and practices of business systems reporting Industry and professional standards for key business systems, procedures, and methods pertinent to assigned area Federal, State, and local laws, ordinances, codes, and regulations related to assigned business systems information processing SAP ASAP methodology Principles of program documentation Principles of report, screen, and form design Principles of organization and management Principles of work simplification and modification Principles of training Ability to: Analyze and develop improvements to existing manual and computerized operational procedures involving business systems information processing Develop and document operational and technical processes, functions, and procedures involving assigned SAP business systems modules and develop appropriate solutions Perform complex functional configuration, modification, and testing tasks involving assigned business systems modules Analyze complex operational problems involving assigned SAP business systems modules and develop appropriate solutions Express complex concepts clearly and concisely both orally and in writing Prepare clear and concise reports, documentation, instructions, and training materials Interpret and apply applicable rules, laws, and procedures to assigned business systems operations Work effectively and independently on assigned projects Work effectively and cooperatively with administrators, functional and technical team members, and users Provide technical assistance to users Train system users effectively Consistently use and promote professional standards and practices related to assignments Maintain a focus on details, quality, and precision in the performance of duties Actively contribute to a culture of constructive collaboration and innovation with colleagues Build rapport with clients and maintain a professional demeanor while handling complex user issues Maintain high levels of customer service and satisfaction Maintain confidentiality of work-related information and materials Meet project schedules and deadlines Stay abreast of current trends and technical advancements in the area(s) of assigned business systems modules Present and lead discussions on SAP business systems functionality as it relates to current operational needs Learn the characteristics of new systems and update skills to adapt to changing technology Entrance Qualifications Education and Experience: A bachelor’s degree from a recognized college or university, preferably with a major in finance, accounting, business administration, public administration, human resources management, computer information systems, management information systems, or a related field AND three years of recent full-time paid professional-level experience in the functional configuration, modification, or maintenance of an SAP business system. A current Certification of Capability in Business Analysis (CCBA) from International Institute of Business Analysis (IIBA) is desirable. Special: A valid Class “C” California driver's license is required. Travel to locations throughout the District is required. Benefits Medical and dental insurance and vision care plans are provided for employees and their dependents. A $50,000 life insurance policy is provided free of charge for each employee. New employees receive 12 full-pay days and 88 half-pay days of illness leave. 19 paid holidays per year. Vacation days accrue annually beginning at 10 days and increasing incrementally to 24 days depending on years of service with the District. Vacation days for management and confidential positions begin at 15, 20, or 24 days. Other paid time off includes: bereavement leave, personal necessity leave, court subpoena, and jury duty. Employees become members of the Public Employees Retirement System. Employees are also covered by Social Security. Employee Assistance Program Reasonable Accommodations Reasonable Accommodation Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class. In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about his or her ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, he or she should always apply for a position and request reasonable accommodation at the appropriate time.

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