Job Description

Assistant Director for Residential Operations

Description of Department:

The Department of Residence Life and Housing at SUNY Oswego is a leader in developing a premier residential environment where students are actively engaged in their learning experience. Our environment places student learning and success at the center of all our formal and informal programs, policies, procedures, and physical facilities. Our department encourages collaboration with other students, faculty, and staff in and out of the classroom to enrich the learning experience. Furthermore, our programs are directed to enhance students' capacity and aspirations for growth intellectually, socially, aesthetically, interpersonally, and physically. The Department purposefully and intentionally provides programs and experiences that will offer our residential students a comparative advantage among college graduates. We affirm a commitment to diversity and inclusive excellence in the operations of Residence Life and Housing.

The Residence Life and Housing department at the State University of New York at Oswego invites applications to fill a full-time Assistant Director for Residential Operations.

Posting Date: April 5, 2024

Review Date: Review of applications will begin immediately and will continue until the position is filled.

Compensation: minimum salary $55,000 (salary commensurate with experience) plus a full New York State benefits package.

Benefit Information: The State University of New York provides an excellent benefit package. Click here for more information on benefits for full-time UUP staff.

Date of Appointment: As soon as possible

Context of the position:

Reporting to an Associate Director for Residence Life and Housing, the Assistant Director (AD) is a full-time, twelve-month, live-off Residence Life and Housing (RLH) serving as an integral member of the department's leadership team. The Assistant Director is responsible for the day to day operations of the housing facilities. This includes coordinating maintenance and repairs, assisting with the planning and facilitation of the student move-in/move-out process, and ensuring compliance with University policies and regulation. This position will also have oversight of the residence halls in use when the University hosts camps, conferences, and external groups on campus.

Residence Life and Housing (RLH) leads the development of the strong residential character of the SUNY Oswego campus and provides a common experience for most of the undergraduate community. Situated within the Division of Student Affairs, RLH plays a critical role in furthering the mission and vision of the Division and in achieving institutional enrollment goals through cutting edge business services, direct interface with the holistic needs of students and their families, and nationally recognized residential education practices. RLH works to advance student attainment of General Education goals with residence hall initiatives organized through a curricular approach to residential education.

Description of Responsibilities:

Residence Hall Operations and Services:

• Assist the Associate Director in managing the operations of the housing facilities, including residence halls and apartments.
• Coordinate maintenance and repairs of the housing facilities, including the submission of maintenance requests and overseeing work order management as it relates to the student experience.
• Participates in planning, directing, and coordinating operational or procedural matters to meet department goals and objectives.
• Develop and lead training of Residence Life and Housing professional and student staff on department operational procedures.
• Lead the opening and closing procedures for the residence halls which includes recruiting move-in crew volunteers, coordinating microfridge rentals, inspecting buildings, and representing the department on campus committee.
• Maintain an inventory of all Residence Hall equipment and assets.
• Work collaboratively with mail services staff to oversee the residence hall mail operation using the Quadient mail software.
• Lead the recruitment, selection, training, and evaluation of 100 student operations services (SOS) staff who facilitate the front desk and recycling operations for residential communities.
• Manage student payroll in SubitUp and SUNY Time and Attendance.
• Serve as departmental contact for Millennium card access and coordinate with campus partners to establish residence hall access.
• Maintain an inventory of keys, codes, and fobs for Residence Life and Housing and disseminate this information as needed to appropriate stakeholders.

Conferences and Summer Housing:

• Provide direct oversight and leadership to the department's camps and conferences, work closely with campus partners to coordinate all aspects of the program, and serve as the primary contact for conference groups desiring on-campus housing arrangements.
• Lead the recruitment, training, and evaluation process of summer undergraduate student staff.
• Supervise summer conference staff to ensure a successful experience for conference attendees as well as summer school students.

Student Support and Crisis Management:

• Serve in an on-call rotation with the other members of the leadership team that includes nights, weekends, and holidays.
• Follow up with students of concern in both crisis and non-crisis situations and refer appropriately.
• Respond to inquiries and questions from students and parents in a supportive, timely, and effective manner.

Sustainability:
Oversee Residence Hall recycling program.

• Liaison with the Office of Sustainability to develop new initiatives as well as implement pre-existing initiatives within the housing operation.
• Promote and advertise on campus sustainability events within housing.
• Partner with the Sustainability office to coordinate campus donation program(s).

SUNY Oswego works continuously to create an inclusive environment which respects, embraces, and promotes cultural safety, belonging, civil discourse, cultural humility, and other values and goals outlined in SUNY Oswego's Strategic Diversity and Inclusion Plan. As such, the incumbent is expected to contribute to these efforts and possess the communication and interpersonal skills necessary to engage effectively with an increasingly diverse community of students and colleagues.


Requirements:

Required Qualifications:

• Masters degree at the time of application.
• Minimum of two years full-time post-master's experience working in residence life and housing or a related field.

Preferred Qualifications:

• Masters degree in Higher Education, Business, or a related field.
• Experience overseeing residence hall front desk and/or mail operations.
• Experience working with camps and conferences in a residential setting.
• Ability to work effectively with a wide range of constituencies in a diverse community.
• Skills in organization, coordination and oversight of multiple priorities.
• A commitment to student and staff success.

At SUNY Oswego we value the diversity found in each member of our campus community and strive to create a community where that diversity is embraced and enhanced. Recognizing the strength of diversity, our mission is to foster an environment which respects, embraces and promotes cultural competence, civil discourse and active engagement in developing an inclusive and vibrant community of scholars who act as transformational agents of change and responsible citizens of the world. For more information see SUNY Oswego's Strategic Diversity and Inclusion Plan.

As a candidate seeking consideration you are asked to submit a separate statement specifically addressing how your commitment to diversity, equity and inclusion has been evidenced in your career experience and professional activity, and/or community service (volunteer work, etc.), and/or professional development. (Please see Application Instructions)


Additional Information:

Oswego is committed to enhancing its diversity. SUNY Oswego is an Affirmative Action/Equal Opportunity Employer and is actively engaged in recruiting, supporting, and fostering a diverse community of outstanding faculty, staff and students. We encourage applications from qualified applicants regardless of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim SUNY status, or criminal conviction. Please click here to see our full non-discrimination policy.

In accordance with USCIS regulations, successful applicants must be legally able to work in the United States per the Immigration Reform and Control Act of 1986.

Requests for reasonable accommodations of a disability during the application and/or interview process should be made to the Human Resources Office by calling 315-312-2230 or emailing hr@oswego.edu.

For Campus Safety information, please click here to see the Annual Security and Fire Report (Clery).

SUNY Oswego is a smoke free/tobacco/e-cigarette free campus. Click here for further policy details, including education and cessation resources.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Office of Employee Relations at (518) 474-6988 or via email at info@oer.ny.gov.

Search Chair:

Melissa Paestella at melissa.paestella@oswego.edu.

Visa sponsorship not available for this position.

Background checks will be conducted for finalists.


Application Instructions:

To Apply Submit:

1. Cover letter addressing qualifications
2. A separate statement describing your commitment to diversity, equity, and inclusion in your professional experience or personal life or community engagement
3. Resume or CV
4. Copy of unofficial (or copy of official) transcript for required degree showing degree awarded and date conferred
5. Contact information for three professional references

electronically by clicking on the APPLY NOW button.

Official transcripts are required at time of appointment.

All required documents must be uploaded in order for your application to be reviewed and considered. Please click here to login to check/edit your profile or to upload additional documents.

Please click CONTACT US if you need assistance applying through this website.



To apply, visit https://oswego.interviewexchange.com/jobofferdetails.jsp?JOBID=174440&CNTRNO=0&TSTMP=0





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